No matter how many shiny advertisements fintechs put out, it would be a mistake to confuse them for omens marking the end of traditional financial institutions like credit unions.
Credit unions have been building something for generations no fintech can compete with them on: trust.
Fintechs won’t replace credit unions — but the successful ones from both camps will partner with one another.
That’s something today’s guest, , President & CEO at (National Association of Federally-Insured Credit Unions), is willing to bet on. Over his many years of experience working with credit unions, he’s learned the obstacles facing many — and how they can overcome them.
In this episode, we discuss:
- The current regulatory landscape for credit unions
- Why fintechs can’t capture the trust credit unions have built
- How partnering with fintechs enable credit unions to expand capabilities
- Why focusing on member needs is paramount to building trust
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